Privacy Policy

1. Introduction

Affilino Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website affilino.co.nz or use our services.

This policy complies with the New Zealand Privacy Act 2020 and the 13 Privacy Principles. By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a free audit
• Subscribe to our newsletter or marketing communications
• Engage our services
• Communicate with us via email or phone

Personal information may include:

• Full name
• Email address
• Phone number
• Company name
• Website URL
• Business information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed
• Time and date of visits
• Time spent on pages

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your enquiries and requests
• Send you marketing communications (with your consent)
• Conduct website audits and CRO analysis
• Improve our website and services
• Understand and analyse how you use our website
• Develop new products, services, and features
• Comply with legal obligations
• Prevent fraud and ensure security

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., email marketing platforms, analytics services)
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Legal Requirements: When required by law or to protect our rights

5. Cookies and Tracking

We use cookies and analytics tools to understand how visitors use our website and improve your experience. You can disable cookies in your browser settings if you prefer.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits
• Access controls and authentication

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights Under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Withdraw Consent: Withdraw consent for marketing communications at any time
• Complain: Lodge a complaint with the Privacy Commissioner if you believe your privacy has been breached

To exercise any of these rights, please contact us using the details in Section 11.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:

12. Changes to This Policy

We may update this Privacy Policy from time to time. Check this page periodically for changes.